How It Works

A simple lab-to-lab partnership process.

The goal is to make it easy for a U.S. dental lab to explore backup production support without a hard sell or a complicated onboarding process.

Important boundary Please do not send patient-identifying information, scans, case files, or protected health information through unsecured forms or email.

Fit first

Start with the information a production partner actually needs.

Share the case types your lab may need help with, whether the need is temporary or ongoing, and whether you are looking for backup capacity, wholesale comparison, remake relief, or digital case support.

We will confirm the appropriate workflow before any case material is exchanged.

  1. Lab requests basic information.No live case files are needed for the first inquiry.
  2. Lab shares support needs.Case types, estimated overflow volume, and timing needs are enough to start.
  3. US Lab Partner confirms basic fit.The first reply stays focused on the relevant support area.
  4. Relevant information is sent.Pricing, turnaround, case-type, and workflow information should be confirmed before work is sent.
  5. Production-side introduction happens after interest.Introductions happen only when there is a practical reason to continue.
  6. Small test case before larger volume.A test-case path helps both sides evaluate fit before scaling.

Digital workflow

Scan-based and file workflows should be confirmed before live case submission.

Different labs use different scanner systems and file processes. We keep the first conversation focused on compatibility, case type, and practical next steps.

01

Scanner systems

Share the systems or file formats your lab uses so workflow can be reviewed.

02

Case records

Confirm what records are required for the relevant case type before sending files.

03

Communication

Questions about missing information should be handled before production begins.

No-PHI first step

Keep early contact safe and simple.

Please do not send patient-identifying information, scans, case files, or protected health information through unsecured forms or email. We will confirm the appropriate workflow before any case material is exchanged.

What to sendLab name, contact information, case types, estimated overflow volume, and timing needs.
What to wait onLive case material, files, or records until the workflow is confirmed.
What happens nextRelevant production support information and a test-case path if there is a fit.

Request Info

Ready to start the conversation?

Use the request form to share your lab's support needs. The first reply stays focused on fit.

Request Basic Info